Return and Refund Policy – Jabeen’s Kitchen

At Jabeen’s Kitchen (https://jabeenskitchen.pk), we take pride in the quality and freshness of our products. Your satisfaction is our top priority. Please read our return and refund policy carefully before making a purchase.

1. Returns

Due to the nature of our food products, we cannot accept returns once the order has been delivered, except in the following situations:

  • The product received is damaged or defective.
  • The wrong item was delivered.

If you encounter any of the above issues, please contact us within an hour of order receipt.ter any of the above issues, please contact us within 24 hours of receiving your order.

2. Refunds

Refunds will be processed only if your claim is verified and falls under the situations mentioned above. Our team will review your request and, if approved:

  • Refunds will be made via the original payment method used during the purchase.
  • Refund processing may take 1–2 business days depending on your bank or payment provider.

3. Cancellation Policy

  • Orders can be cancelled before they are prepared or dispatched.
  • To cancel an order, contact us immediately via Call/WhatsApp: +92 332 5467003 or Email: info@jabeenskitchen.pk.
  • Once the order is dispatched, cancellation is not possible.

4. How to Contact Us

If you have any questions, issues, or concerns regarding your order, please reach out to us:

We are committed to ensuring that you have a delicious and hassle-free experience with Jabeen’s Kitchen.